Before confirming the purchase, the User must read and expressly accept these Particular Conditions, as well as confirm that he has read the Privacy Policy and the Legal Notice, by checking the corresponding boxes provided for this purpose. You can consult the Privacy Policy and the Legal Notice here.
Once the purchase is finished, a summary screen of the purchase made will be displayed, without prejudice to the fact that a justification of the contract made, with all its terms, will be sent to you via email before 24 hours from the date and time of purchase. In said communication, the purchase made will be described, as well as its characteristics and this document will serve as accreditation for any type of claim. In case of not receiving said email, the User must check their “junk mail” or “spam” tray and, if it is not found in that section, they must notify Canalanza Ecologic CBD STUDY CENTER SL in the shortest possible time to that the incident can be solved.
Electronic contracting and perfectly contract
The contract between Canalanza Ecologic CBD STUDY CENTER SL and the User is understood to be perfected from the moment the User completes the contracting procedure by pressing the “Buy now” button or similar expression, understanding that the monitoring of all phases of the electronic contracting procedure and the inclusion of all the requested data implies, together with the marking of the corresponding box relative to the acceptance of these Particular Conditions, a direct manifestation of the User’s will to accept them.
Canalanza Ecologic CBD STUDY CENTER SL will archive the electronic document in which this contract is formalized, respecting the privacy policy expressly defined in the registration process, after the completion of the contract. In case of loss or misplacement of the hiring documentation, the user may request it by completing the contact form found in the following contact link, then proceeding to send a copy.
The language in which the contracting procedure will be processed and in which this contract is formalized will be, unless otherwise indicated, Spanish.
Information provided about our products
We make every effort to offer the information contained in the website https://canalanza.es and https://cbdoillanzarote.com and http://cbdoillanzarote.es truthfully and without typographical errors. In the event that at any time an error of this type occurs, at all times beyond the control of Canalanza Ecologic CBD STUDY CENTER, it will be corrected immediately. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on said error, we will notify him of this error and the customer will have the right to cancel his purchase without any cost on his part. In the same way, it is possible that the contents of this website may show, at times, provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel his purchase without any cost for his part.
Price and payment method
All prices shown on the Website are final prices of the contracted services, expressly including the General Indirect Canary Islands Tax (IGIC). Said prices will be shown in Euros, as chosen by the user. In the event that the final price changes due to applicable increases or discounts, expenses passed on to the User and / or additional expenses for accessory products and / or services, means of payment, etc., all these amounts will be shown to the User. itemized and prior to payment during the hiring process.
During the purchase process, the shipping costs will be shown, which will be done through the Post Office, or Express Post, being the same at the buyer’s expense.
Payment for the Service is made by credit or debit card, or by transfer if the user so wishes, at an additional cost of three euros. To proceed with the payment, the User must follow each and every one of the instructions indicated at the time of purchase, providing the following information: Name of the holder, type of card, card number, expiration date of the card or any other that is required during the purchase process. The User agrees not to provide false information, including names, addresses and / or contact or payment details, as well as not to initiate any illegal activity in connection with the purchase and not to allow anyone to do so.
To make the payment, the User will be redirected to the website in charge of processing the payment, where they can pay safely.
Canalanza Ecologic CBD STUDY CENTER SL states that it does not have access to or store sensitive data related to the means of payment used by the User. Only the corresponding payment processing entity has access to this data for the management of payments and collections.
All data provided for these purposes is encrypted to guarantee maximum security.
Product delivery
Once the products offered on this website have been purchased, you will receive them at the address that you have indicated as the delivery address in the next 48 business hours by post or express mail.
In case of not receiving said delivery, the User must notify Canalanza Ecologic CBD STUDY CENTER SL in the shortest possible time so that the incident can be solved.
Responsibility
The products presented at https://canalanza.es and https://cbdoillanzarote.com and http://cbdoillanzarote.es are in accordance with Spanish legislation. The responsibility of Canalanza Ecologic CBD STUDY CENTER SL cannot be invoked in the case of products that do not comply with the legislation of the countries to which they may have been sent based on the customer’s order. It is therefore up to customers outside of Spain to verify the possibility of importing or using the products that they request.
Access to the website will be voluntary, and, therefore, the responsibility of the user, who will be responsible for any direct or indirect effect that derives from the use of the website, including, but not limited to, any economic result. , technical and / or legal adverse, as well as the fraud of the expectations generated by our website, obliging the user to hold Canalanza Ecologic CBD STUDY CENTER SL harmless for any claims derived, directly or indirectly from such events.
Canalanza Ecologic CBD STUDY CENTER SL is not responsible for any damages that may arise from interferences, omissions, interruptions, computer viruses, breakdowns and / or disconnections in the operational functioning of this electronic system or in the devices and computer equipment of the users , motivated by causes beyond Canalanza Ecologic CBD STUDY CENTER SL, which prevent or delay the provision of services or navigation through the store, or delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems , or the impossibility of providing the service or allowing access for reasons not attributable to Canalanza Ecologic CBD STUDY CENTER SL, due to the user, third parties, or in cases of force majeure. Canalanza Ecologic CBD STUDY CENTER SL does not control, in general, the use that users make of the website. In particular Canalanza Ecologic CBD STUDY CENTER SL does not guarantee under any circumstances that users use the website in accordance with the law, these General Conditions, generally accepted morals and good customs and public order, nor that they do so diligently and prudent.
Canalanza Ecologic CBD STUDY CENTER SL undertakes not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, that can or has the potential to damage their goodwill or influence in a way negative on them. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Purchaser, Issuing Bank, Merchant, Cardholder, or cards.
In addition, the following activities are also explicitly prohibited: Selling prescription drugs illegally.
Canalanza Ecologic CBD STUDY CENTER SL is not responsible for delays in shipments made for reasons beyond its control and that depend on the services offered by CORREOS or CORREOS EXPRES, who will respond according to their own contracting rules.
Right of withdrawal and refunds
In accordance with the provisions of current regulations regarding consumers and users, the User may, without having to justify his decision and without any penalty, exercise the right of withdrawal during the fourteen (14) calendar days following the date of purchase. , as long as you have not used the Product, that is, its packaging is in the same state in which it was received, and it has not been opened or fractured in any way.
To exercise the right of withdrawal, the User must express it by sending an unequivocal communication through the following email address contact@canalanza.com indicating:
• Name and surname of the User;
• Address provided; and
• Email address used for the purchase.
• Request for withdrawal
Canalanza Ecologic CBD STUDY CENTER SL will communicate by email the acknowledgment of receipt of the User’s withdrawal. The shipping costs of receiving and returning the product will be borne by the buyer.
Any refund will be made through the same means of payment with which the User made the transaction. In the event that the means of payment has been canceled, expired or has ceased to be valid for any reason, the User must notify it to the address contact@canalanza.com. Otherwise, Canalanza Ecologic CBD STUDY CENTER SL is not responsible for the refund, so the User must contact their bank or payment service provider to process the refund.
The refund will be considered executed if the User does not reject it within fourteen (14) calendar days from the date of receipt. The exercise of the right of withdrawal will extinguish the obligations of Canalanza Ecologic CBD STUDY CENTER SL with the User in relation to the Service on which it has withdrawn.
The right of withdrawal will not proceed in the event of dealing with digital content that is not provided in a material support when the User has started its download, as well as in those other cases established by law.
Responsibility for the hiring process
Both the User and Canalanza Ecologic CBD STUDY CENTER SL undertake to comply with their legal and contractual obligations generated by virtue of this contract.
Canalanza Ecologic CBD STUDY CENTER SL will not be responsible in the event of unavailability of the products offered through the Website when this is due to force majeure, or an error in the order or data provided by the User.
Canalanza Ecologic CBD STUDY CENTER SL will use all efforts within its power to keep the services available through the Website, except for lack of availability or performance thereof due to:
Inactivity or temporary unavailability of the Website due to updating and / or technical maintenance thereof, which will be previously reported, and as soon as possible, by publication on the Website itself.
Causes beyond the control of Canalanza Ecologic CBD STUDY CENTER SL, such as force majeure, Internet access problems, technological problems, actions or omissions of third parties, etc.
In all the aforementioned cases, unrelated to the control and due diligence of Canalanza Ecologic CBD STUDY CENTER SL, the User will not have the right to any compensation from the company for direct or indirect damages or losses, or loss of profits.
In the event of closure or suspension of the Website for reasons beyond the control of Canalanza Ecologic CBD STUDY CENTER SL, and whenever possible, the User will be promptly informed of the transfer of the service to a new domain, modifying only the stipulations of these Particular Conditions regarding the domain in which the Website remains active.
Obligations of clients and users
In general, the user undertakes to comply with these general conditions, as well as to comply with the special warnings or instructions for use contained therein or on the website and always act in accordance with the law, good customs and the requirements of good faith, using due diligence, and refraining from using the website in any way that may prevent, damage or impair its normal operation, the goods or rights of Canalanza Ecologic CBD STUDY CENTER SL, its suppliers, the rest of the users or in general of any third party. Access and use of the portal by minors is prohibited without the express consent of their parents, Canalanza Ecologic CBD STUDY CENTER SL, is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify the age of them.
Specifically, and without implying any restriction on the previous section during the use of the website https://canalanza.es and https://cbdoillanzarote.com and http://cbdoillanzarote.es, the user agrees to:
a) Provide truthful information about the data requested in the user registration or order form, and keep them updated.
b) Not to introduce, store or disseminate on or from the website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence to discrimination based on race, sex, ideology, religion or that of any form violates morality, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and in general the current regulations.
c) Not to introduce, store or disseminate through the store any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the website, in any of the services, or in any of the equipment, systems or networks of Canalanza Ecologic CBD STUDY CENTER SL, of any other user, of the suppliers of Canalanza Ecologic CBD STUDY CENTER SL or in general of any third party.
d) Diligently keep the “username” and “password” provided by Canalanza Ecologic CBD STUDY CENTER SL, assuming responsibility for damages that may arise from improper use of them.
e) Not to carry out advertising or commercial exploitation activities through the website, and not to use its contents and information to send advertising, or send messages for any other commercial purpose, or to collect or store personal data of third parties.
f) Not to use false identities, or to supplant the identity of others in the use of the website or in the use of any of its services, including the use of passwords or access codes of third parties or in any other way.
g) Not to destroy, alter, use for their own use, disable or damage the data, information, programs or electronic documents of https://canalanza.es and https://cbdoillanzarote.com and http://cbdoillanzarote.es, their suppliers or third parties.
h) Not to introduce, store or disseminate through the store any content that infringes intellectual property rights, industrial or business secrets of third parties, nor in general any content that does not hold, in accordance with the law, the right to make it available to third.
Delivery addresses.
The customer agrees to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the normal hours for the delivery of goods. In case of breach by the client of this obligation Canalanza Ecologic CBD STUDY CENTER SL, will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.
The delivery date to the customer’s home depends on the availability of the chosen product and the shipping area.
Canalanza Ecologic CBD STUDY CENTER SL, reserves the right to cancel the shipment of an order when:
The destination of the shipment is for an area outside of our coverage.
When the shipping address has been altered or is untraceable due to natural disasters such as floods, earthquakes, etc. or for cadastral reasons. The procedure for this case is to contact us to provide a provisional shipping address.
The requested products are extremely fragile to withstand the means of transport used.
When there was a first attempt and the products shipped have not withstood the conditions of the journey, such as turbulence, atmospheric pressure, etc. In this case, the amount of the paid products requested in the order will be refunded without resending the order again.
When in a shipment part of the order content is damaged during the journey, Canalanza Ecologic CBD STUDY CENTER SL reserves the right not to resend the damaged products again, paying the customer the amount of these products, in particular when they are shipments with international destinations in which we cannot ensure the care of the shipment by our private transport agency.
When the requested quantity exceeds the maximum measures and volumes for easy handling by transport services.
Voluntary return guarantee
Canalanza Ecologic CBD STUDY CENTER SL provides the User with a guarantee of voluntary return of the products. In total, the User has a period of 15 calendar days to be able to return the products purchased, counted from the date of making the purchase, as long as they have not used them, that is, they are properly sealed.
In the event that the return is made due to discomfort of the product, the guarantee will be that stipulated by the manufacturer of the product.
Delivery addresses.
The customer agrees to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the normal hours for the delivery of goods. In case of breach by the client of this obligation Canalanza Ecologic CBD STUDY CENTER SL, will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.
The delivery date to the customer’s home depends on the availability of the chosen product and the shipping area.
Canalanza Ecologic CBD STUDY CENTER SL, reserves the right to cancel the shipment of an order when:
The destination of the shipment is for an area outside of our coverage.
When the shipping address has been altered or is untraceable due to natural disasters such as floods, earthquakes, etc. or for cadastral reasons. The procedure for this case is to contact us to provide a provisional shipping address.
The requested products are extremely fragile to withstand the means of transport used.
When there was a first attempt and the products shipped have not withstood the conditions of the journey, such as turbulence, atmospheric pressure, etc. In this case, the amount of the paid products requested in the order will be refunded without resending the order again.
When in a shipment part of the order content is damaged during the journey, Canalanza Ecologic CBD STUDY CENTER SL reserves the right not to resend the damaged products again, paying the customer the amount of these products, in particular when they are shipments with international destinations in which we cannot ensure the care of the shipment by our private transport agency.
When the requested quantity exceeds the maximum measures and volumes for easy handling by transport services.
Voluntary return guarantee
Canalanza Ecologic CBD STUDY CENTER SL provides the User with a guarantee of voluntary return of the products. In total, the User has a period of 15 calendar days to be able to return the products purchased, counted from the date of making the purchase, as long as they have not used them, that is, they are properly sealed.
In the event that the return is made due to discomfort of the product, the guarantee will be that stipulated by the manufacturer of the product.
In this case, and to exercise the aforementioned return, the User must express it by sending an unequivocal communication through the following email address contact@canalanza.com indicating:
• Name and surname of the User;
• Address provided; and
• Email address used for the purchase.
• Return request
Canalanza Ecologic CBD STUDY CENTER SL will communicate by email the acknowledgment of receipt of the User’s return and will make the refund within a maximum period of fourteen (14) calendar days from the day of request for the return. In the event that the return occurs because the product was not in good condition, such as, for example, a broken container, or another completely manifest circumstance, the shipping costs will be borne by Canalanza Ecologic CBD STUDY CENTER SL. In any other case, they must be paid by the user.
Any refund will be made through the same means of payment with which the User made the transaction. In the event that the means of payment has been canceled, expired or has ceased to be valid for any reason, the User must notify it to the address contact@canalanza.com. Otherwise, Canalanza Ecologic CBD STUDY CENTER SL is not responsible for the refund, so the User must contact their bank or payment service provider to process the refund.
The refund will be considered executed if the User does not reject it within fourteen (14) calendar days from the date of receipt. The exercise of the right of withdrawal will extinguish the obligations of Canalanza Ecologic CBD STUDY CENTER SL with the User in relation to the Service on which it has withdrawn.
Queries or claims
If Canalanza Ecologic CBD STUDY CENTER SL does not adequately provide you with the Product or if you have any complaints or comments regarding it, we inform you that you will have the right to directly submit your claim to OCU.
Minors
The purchase, by minors, of the products on this website is not allowed. Canalanza Ecologic CBD STUDY CENTER SL is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify their age.
Our data
Our contact details are as follows:
– Canalanza Ecologic CBD STUDY CENTER SL
– NIF B76328426
– Address Centro Comercial Maritimo, local 17, Av.de las Playas, 57, 35510 Puerto del Carmen, Las Palmas
– Email address: contact@canalanza.com
– Tel: (+034) 928 509 786 (+034) 680 488 815.
Modification of the particular conditions
Canalanza Ecologic CBD STUDY CENTER SL reserves the right to unilaterally modify these Particular Conditions at any time. All modifications to the Particular Conditions will be published on the Website. The User will be subject to that version of this document that he accepted at the time of purchase.
Applicable law and jurisdiction
Unless otherwise provided in the applicable legislation, for any litigious matter or that concerns the Website or the contracting of the services regulated in these Particular Conditions, Spanish legislation will be applicable, the parties expressly waiving the jurisdiction that may correspond to them and submitting the Resolution of all conflicts derived from or related to the use of the Website to the Courts and Tribunals of the city of the Canary Islands, Lanzarote (Spain).
Similarly, in case of disputes related to online contracting, we inform you that the European Commission makes available to consumers a platform for the resolution of online complaints regarding consumption, which you can access through the following link: http : //ec.europa.eu/consumers/odr/index_en.htm. »
Cookies policy
What are cookies?
Cookies are small data files that are received by the terminal from a visited website and are used to record certain browsing interactions, storing data that can be updated and retrieved.
These files are stored on the user’s computer and contain anonymous data that is not harmful to your computer. They are used to remember user preferences, such as the selected language, access data or personalization.
Cookies can also be used to record anonymous information about how the visitor uses the website. For example, from which web page has been accessed or if you have used an advertising banner to reach it.
What are the uses of the different types of cookies?
According to its purpose:
Technical cookies
Technical cookies are those essential and strictly necessary for the proper functioning of a website and the use of the different options and services it offers. For example, those that serve to maintain the session, management of response time, performance or validation of options, use of security elements, content sharing with social networks, etc.
Personalization cookies
These cookies allow the user to specify or customize some characteristics of the general options of the website. For example, define the language, regional settings or browser type.
Analytical cookies
Analytical cookies are those used by our website to create navigation profiles and to know the preferences of users in order to improve the offer of products and services. For example, an analytical cookie would control the geographical areas of most interest to a user, which is the most widely accepted product, etc.
Advertising / advertising cookies
Advertising cookies allow the management of advertising spaces according to specific criteria. For example, the frequency of access, the content edited, etc. Advertising cookies allow, through the management of advertising, to store behavioral information through the observation of habits, studying accesses and forming a user preference profile, to offer advertising related to the interests of your profile.
According to term:
Session cookies
Session cookies are those that are used during the time the user is browsing the web page and are deleted when it ends.
Permanent cookies
These cookies are stored in the user’s terminal for a longer time, thus facilitating the control of the chosen preferences without having to repeat certain parameters each time the website is visited.
Why do we use cookies?
We use strictly necessary and essential cookies so that you use our website and can move freely, use secure areas, configure personalized options, etc. We also use cookies that collect data related to the analysis of the use of the website. These are used to help improve the user experience and the performance of the page.
Third-party cookies can be installed on some web sites. We do not control the cookies used by these third parties on external websites. For more information about cookies from other websites, we advise you to review their own cookie policies.
The cookies used by this site are:
Name
Property
Type of cookie
Expiration
Description
_fbp
Facebook
Advertising
2 years and 2 months
Used by Facebook to offer a series of advertising products, such as real-time offers from external advertisers
Facebook
Advertising
1 day
Used by Facebook to offer a series of advertising products, such as real-time offers from external advertisers
Google Adsence
Advertising
15 days
Used by Google AdSense to experiment with advertising efficiency on websites that use its services
Google
Analytics
1 month
This cookie holds information about how the end user uses the website and any advertisements the end user saw before visiting said website.
AID
Google
Advertising
10 months
They implement certain Google utilities and can store certain preferences, for example, the number of search results per page or the activation of the SafeSearch filter, as well as customize the ads that are displayed in Google search, or ‘Social Sharing’ cookies for the G + 1 recommendation button at the bottom of the pages
ANID
Google
Analytics
4 months
Analytical cookie
APISID
Google
Advertising
2 years
This DoubleClick cookie is generally set across the site by advertising partners, and they use it to profile the website visitor’s interests and display relevant advertisements on other sites. This cookie works by uniquely identifying your browser and device.
CONSENT
Google
Advertising
18 years and 3 months
This cookie holds information about how the end user uses the website and any advertisements the end user saw before visiting said website.
DV
Google
Analytics
1 day
It is used by Google to provide services and extract anonymous information about browsing.
HSID
Google
Advertising
2 years
DoubleClick (owned by Google) sets this cookie to profile the website visitor’s interests and display relevant ads on other sites.
NID
Google
Advertising
6 months
Registers a unique ID that identifies the device of a returning user. Identification is used for specific advertisements.
SAPISID
Google
Advertising
2 years
This DoubleClick cookie is generally set across the site by advertising partners, and they use it to profile the website visitor’s interests and display relevant advertisements on other sites. This cookie works by uniquely identifying your browser and device.
SEARCH_SAMESITE
Google
Technique
3 months
allow servers to mitigate the risk of CSRF and information leak attacks
SID
Google
Technique
2 years
Managing a session state
SIDCC
Google
Publicitaria
3 meses
Esta cookie lleva a cabo información sobre cómo el usuario final usa el sitio web y cualquier publicidad que el usuario final haya visto antes de visitar dicho sitio web.
SSID
Google
Publicitaria
2 años
Esta cookie lleva a cabo información sobre cómo el usuario final usa el sitio web y cualquier publicidad que el usuario final haya visto antes de visitar dicho sitio web.
_ Secure_3PAPISID
Google
Publicitaria
1 año
Publicitaria. Estas cookies se utilizan para entregar anuncios más relevantes para usted y sus intereses
_Secure_3PSID
Google
Publicitaria
1 año
Publicitaria. Estas cookies se utilizan para entregar anuncios más relevantes para usted y sus intereses
_Secure_HSID
Google
Publicitaria
8 meses
Publicitaria. Estas cookies se utilizan para entregar anuncios más relevantes para usted y sus intereses
_Secure_SSID
Google
Publicitaria
8 meses
Publicitaria. Estas cookies se utilizan para entregar anuncios más relevantes para usted y sus intereses
CONSENT
Gstatic
Publicitaria
18 años y 2 meses
Esta cookie lleva a cabo información sobre cómo el usuario final usa el sitio web y cualquier publicidad que el usuario final haya visto antes de visitar dicho sitio web.
DSID
Doubleclick
Analítica
11 días
Esta cookie está configurada para anotar su identidad de usuario específica. Contiene una identificación única hash / encriptada.
AWSALB
leaddyino
Analítica
3 meses
Estas cookies nos permiten asignar el tráfico del servidor para que la experiencia del usuario sea lo más fluida posible. Se utiliza un denominado equilibrador de carga para determinar qué servidor tiene actualmente la mejor disponibilidad. La información generada no puede identificarlo como individuo.
woocommerce_items_in_cart
Propia
Técnica
Sesión
WooCommerce utiliza esta cookie y contiene la información del carrito del usuario final.
wp_woocommerce_session
Propia
Técnica
2 días
WooCommerce utiliza esta cookie y contiene la información del carrito del usuario final.
_ga
Propia
Analítica
2 años
Registra una identificación única que se utiliza para generar datos estadísticos acerca de cómo utiliza el visitante el sitio web.
et-editor-avaliable-post-9-fb
Propia
Técnica
1 día
Necesaria para el funcionamiento de la página
_hjIncludedInSample
Propia
Sesión
_hjid
11 meses
LD_R
Propia
Publicitaria
Permanente
Utilizada para determinar la actividad de marketing de afiliación
LD_S
Propia
Publicitaria
1 día
Utilizada para determinar la actividad de marketing de afiliación
LD_T
Propia
Publicitaria
Permanente
Utilizada para determinar la actividad de marketing de afiliación
LD_U
Propia
Publicitaria
Permanente
Utilizada para determinar la actividad de marketing de afiliación
Puede informarse de las transferencias a terceres países, que en su caso, realizan los terceros identificados en eta política de cookies en sus correspondientes políticas
[1]- Condiciones de privacidad de Google, Gstatic y Doubleclick.net:
https://www.google.com/policies/privacy/
[2]- Condiciones de las cookies de Facebook:
https://www.facebook.com/privacy/explanation
[3]- Condiciones de privacidad de Leaddyno:
Terms and Conditions
Canalanza CBD STUDY CENTER wants to make sure you are satisfied with your purchase. Canalanza CBD STUDY CENTER does not assume any responsibility regarding country specific legal situations nor does it provide legal advice. Find out about the legal status in your country, as we cannot guarantee delivery. Contact the competent local authority to verify that we can ship to your country.
Order preparation period: Orders take between 24 and 72 hours to be shipped from when payment is received.
Shipping times and prices: Shipments in National territory carry a charge of € 7 and take between 3 – 5 business days to reach their destination.
Shipments in European territory carry a charge of € 15 and take between 5 – 7 business days to reach their destination.
For shipments to countries outside the European territory you should contact us by sending an email to contact@canalanza.com to request a quote.
Available payment methods: By debit / credit card, guaranteed by the security of the Servired / Redsys payment gateway and by bank transfer.
Where to check ticket or invoice: Once the order is placed, the customer will receive an email including the order confirmation and the invoice.
You can track the status of your order from the main menu in my account, shipment tracking
Explanation of the purchase process: To place an order, you must follow our online purchase procedure. After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”).
Acceptance of orders
The orders you place are an offer to buy that we will accept; We never allow an item listed for sale to be out of stock and available for immediate shipment from our distribution center. But in the unlikely event that you have purchased an item that is not in stock, we will contact you and offer you an alternative or a full refund; For this reason we inform you that all the items displayed for sale are subject to the availability of stock.
Availability of products
All product orders are subject to availability. In this sense, if there are difficulties in the supply of products or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or higher quality and value that you may order. If you do not wish to order these substitute products, we will refund any amount that you may have paid.
Returns Policy: Returns are accepted in case of breakage of the product during transport or poor condition of the product. In both cases, the incident must be notified within 24 hours from the delivery of the order by sending an email to contact@canalanza.com and attaching photographs of the damaged product (s), along with the order number.
In the event that the return is accepted by us, the customer must return the products damaged or in poor condition.
Within a period of 3 -5 days the product will be resent free of charge, as long as the return complies with the characteristics explained and is accepted in writing through an email from us through any of our official email addresses.
Please check your shipment carefully upon arrival to ensure that it has not been damaged during shipment. All claims for damaged products must be made no later than 24 hours after receipt. We are selling our products that contain cannabidiol. We are committed to complying with FDA regulations and as such, because these products have not been evaluated by the FDA, we do not make any claims about additional benefits for products containing cannabidiol. If you have questions about this product, please contact our customer service team prior to purchase.
1) By placing an order through our website, you are guaranteeing that you are at least 18 years of age. If we are not sure of your age, we reserve the right to cancel your order.
2) By placing an order at CANALANZA CBD STUDY CENTER, you are accepting all responsibilities regarding the legality of the products that will be sent to you. All products on the website are legal and permitted in the European Union. It is your responsibility to know the applicable customs rules and regulations that exist in your country.
3) CANALANZA CBD STUDY CENTER does not guarantee in any way that the products available on this website are valid or legal or allowed outside of Europe
4) CANALANZA CBD STUDY CENTER does not provide any type of medical assistance.
5) You agree that it is your responsibility for all damages, penalties, loss of income or property resulting from the purchase, consumption, use or abuse of a CANALANZA CBD STUDY CENTER product. The Company and its owners, representatives and employees cannot be held responsible.
6) If you are not satisfied with the service you received, please contact us at contact@canalanza.com
At CANALANZA CBD STUDY CENTER we work hard to ensure that our clients are happy with our services. However, if you are not satisfied with our services and the matter cannot be resolved with our customer service, please submit your complaint through the ODR platform. The ODR platform The European Commission provides a platform for extrajudicial online dispute resolution (known as the ODR platform). The ODR platform is the only point of entry for out-of-court disputes resulting from online sales and service contracts. You can access the ODR platform through the link http://ec.europa.eu/consumers/odr/. Your complaint will subsequently be sent to the competent complaint resolution center.
Privacy Policy
CANALANZA CBD STUDY CENTER respects your privacy. We treat your personal information in a respectful manner. We are responsible for all personal information that you provide us, including name, address, and other mandatory information required when registering and ordering at CANALANZA CBD STUDY CENTER. CANALANZA CBD STUDY CENTER will not pass on or share any of your personal information to third parties.
Inspection
Some countries have import regulations that delay the transportation of hemp-based products. We hope that soon everyone will know about hemp solutions, in the meantime, we will notify you immediately if an inspection by your postal service or customs causes your package to be delayed.
In the case of Greece, the product takes approximately 10 days to arrive. With express shipping – 2 days.
Norway, Australia, Canada, Iceland, Greenland, New Zealand, Thailand, Russia: You will have to wait an additional 3-4 weeks of delivery time due to increased security measures at border crossings.
Información contacto
Europa/ consulta global:
CANALANZA CBD STUDY CENTRE
Centro Comercial Maritimo, local 17, Av. de las Playas, 57,
35510 Puerto del Carmen, Las Palmas
Tel: (+34) 928 173182 / (+34) 680 488 815
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